iNGAGED & Frontside
iNGAGED’s improved platform helps their customer’s intra-departmental communications. By partnering with Frontside, they added skills to their own engineering team.
iNGAGED Communications platform solves an internal communications challenge faced by most large organizations with geographically disperse or mobile employees. With a global communications platform, iNGAGED enables you to engage with employees wherever they are and with any smart device. iNGAGED enables you to segment employee populations into groups and send targeted push messages, assign tasks, and visual media directly to employees and track engagement of your communication campaigns increasing visibility and utilization of your corporate resources.
With iNGAGED, you can consolidate all of your internal vendors into a single platform enabling members to access and receive all of information from one location using a single sign on.
Streamline communications, increase quality of engagement with your employees, and get a better value from your communications strategy.
Being in the right place at the right time pays off.
iNGAGED helps HR departments around the world who want to better communicate health insurance benefits to their employees. So if employees comment that access is clumsy or difficult to use, iNGAGED is poised to respond.
iNGAGED customers asked for help solving this problem and iNGAGED responded with this question. Would it decrease confusion and help with adoption and absorption if you were able to send personalized messaging with only relevant information to your employees? And would HR spend less time putting out fires if employees better understood their coverage?
The answer: Yes and Yes, please.
So iNGAGED teamed up with Frontside and created a strategy for enhancing their communications platform with these goals in mind.
- Optimize HR department efficiency
- Reduce noise; lessen overwhelming amount of data
- Align design, product & engineering teams on this project
- Deliver this MVP on time
Frontside got to work immediately delivering features in the order of highest value first. But we didn’t stop there. Frontside provided further value by proceeding thoughtfully; analyzing and distilling certain features, and pushing to remove others altogether in order to ensure a viable product that remained within the constraints of timeline and budget.
"In terms of Illya's and my experience with Frontside, it was an incredibly positive. We sought out a partner with whom we'd have a strong alignment relative to the type of culture we're trying to create at iNGAGED as well as the tech chops to help us get the job done. Key to our desired culture was establishing a pair programming and test driven development environment using continuous integration. Given that we were in the infancy stage of our team, it was important that the partner we chose could not only participate in our culture but help us establish it. Needless to say when we started the partner selection process, I worried that we'd have to compromise somewhere in those requirements. Luckily for us the the Frontside ultimately met every single requirement we were looking for in a partner to help us deliver on our platform and meet our aggressive deadlines. Your team came in and helped us define high development standards, integrated seamlessly into our organization and delivered on every task we assigned. It was an absolute pleasure to work with you and your team.
Illya and I both hope that the Frontside continues to grow and flourish as a provider of high end web experiences, encourage you to diversify into mobile and back end technologies and will happily be a reference for you and your team if needed."
— Mike Wiles, CTO, iNGAGED
A valuable relationship was born.
The Frontside team lead on delivering priority features, week by week, month by month, never losing sight of the desired date to go live.
Success meant iNGAGED’s MVP was launched on time, within 3 months, and paying customers began signing on shortly thereafter. iNGAGED secured its place as a leader in the industry with a platform built on a solid foundation and a team trained to maintain it.